Legal Jargon BEWARE OF INSURANCE STEERING! In North Carolina you have the absolute right to select the collision repair shop of your choice. No insurance company, independent agent, representative, appraiser, adjuster or staff member of an insurance company can legally force you to or away from any specific repair shop, require that repair be made by a specific repair shop or individual. Nor can they require you to have your vehicle inspected at their drive-in claims center. Your insurer must inspect the damage to your vehicle at your chosen location or collision repair shop. We would be happy to meet your adjuster at our shop to discuss the necessary repairs with him/her. Our shop participates in the direct repair programs for several of the major insurance companies. However, we work well with all insurance companies, whether we are on their program or not; and we ALWAYS have our customer’s best interest at heart. Remember–we will work for you, and our warranty is issued to you–not to an insurance company. YOU ARE NOT REQUIRED TO GET MORE THAN ONE ESTIMATE! YOU MAY HAVE THE SHOP OF YOUR CHOICE MAKE THE REPAIRS! YOU – THE OWNER – ARE THE ONLY PERSON WHO CAN AUTHORIZE REPAIRS TO YOUR VEHICLE Click here to see the North Carolina Statutes on Insurance. Click here to see the Insurance Rules for the State of North Carolina.